Privacy

What happens to the details you send us.

What we collect

When you book a call-out or check the rebate, we receive the name, phone number, suburb, photos and message you enter, along with the time, your IP address and the device you used, which we keep to stop spam. The site also records which pages are viewed and which buttons are pressed so we know what works, using Google Analytics where it is enabled.

What we do with it

We use it to call you back, quote the job and do the work. We do not sell it or pass it to anyone except the suppliers needed to do your job, and the Victorian Energy Upgrades program if you take up the rebate, which requires your consent on a form.

Where it is kept

Enquiries are emailed to us and kept in a secure store for up to twelve months. You can ask for your details to be deleted by calling 0421 830 037.

Contact

Heatcool Today Pty Ltd, ABN 55 627 776 845, Bayswater North VIC. 0421 830 037.