A ducted heating service before the cold hits.
A ducted heater that is serviced every two years runs cheaper, breaks down less, and gets a carbon monoxide test that older units need. We book services through March and April so the heater is ready for the first cold week.
4.980 reviews- Same-daycall-outs, six days a week
- 20+ yearson heating and cooling in the east
- Licensedplumbing, air conditioning, Victorian Energy Upgrades installer
What a service covers
- Carbon monoxide spillage test
- Burner and heat exchanger inspection
- Flame sensor and igniter cleaned
- Return air filter cleaned or replaced
- Thermostat and controller checked
- Ducts and outlets checked for leaks and damage
- Gas pressure checked
- Full run test and written report
Systems
All gas ducted brands. Older Brivis, Braemar and Bonaire units get the full carbon monoxide test every service.
Related
How a call-out works
Three steps. No forms to fill in on the day, no waiting for a quote in the post.
- Call
Call or text a photo
Ring 0421 830 037, or text a photo of the unit and your suburb.
- Today
We come today
Most call-outs are the same day. You get a time, and a text when we are on the way.
- Done
Fixed, or a straight quote
Common faults are fixed on the spot. If a part has to be ordered or the unit should be replaced, you get a price before any work.
From Google reviews
Really happy with the whole experience. Brad was easy to deal with from the beginning, arrived on time and completed the heater installation without any fuss. They took the time to explain how everything worked and cleaned up properly before they left. The new heater is working really well and the house warms up much faster than before. The price was reasonable and there were no unexpected surprises. I would definitely use them again and have no hesitation recommending them to anyone needing a new heater installed.
Brad is a great guy. He’s always punctual, honest and knows his products. Always recommend him for heating & cooling.
Brad was able to help us at short notice and fix our ducted heating. I strongly recommend his services.
$5,530
off swapping a gas ducted heater for reverse cycle.
The Victorian Energy Upgrades discount, applied on the invoice. Heat Cool Today is the accredited installer, so there is no paperwork for you and no middleman.
Where we work
Mooroolbark, Boronia, Bayswater, Kilsyth, Croydon, Ringwood, Lilydale, Ferntree Gully, Wantirna, Chirnside Park, Montrose, The Basin, Rowville, Knoxfield, and the streets between them. All suburbs.
Questions people ask
How often should a ducted heater be serviced?
Every two years for a modern unit, and every year if it is more than fifteen years old. Energy Safe Victoria recommends a carbon monoxide test on open-flued gas heaters at least every two years, and that test is part of every Heat Cool Today service.
What is a carbon monoxide test?
The heater is run and the air at the outlets is measured for carbon monoxide while doors and exhaust fans create negative pressure in the house. A cracked heat exchanger can let exhaust gases into the ducting, which you cannot smell. The test takes about twenty minutes and is included in the service.
When is the best time to book a service?
March or April, before the first cold week. By May the diary fills with breakdowns and a service waits longer. Pre-winter services are booked from February.
What does a ducted heating service include?
A carbon monoxide test, inspection of the burner and heat exchanger, cleaning of the flame sensor and igniter, a clean or new return air filter, a thermostat check, a look at the ducts and outlets, a gas pressure check, and a full run test. You get a short written report with anything that needs watching.
Can you service my heater and fix a fault on the same visit?
Yes. If the service finds a fault and we have the part with us, it is fixed on the spot, with the price agreed first. If a part needs ordering, it is quoted and booked.
Does a service make the heater cheaper to run?
A clean filter and a correctly set burner make a real difference. A blocked return air filter alone can add noticeably to gas use because the fan runs longer to move the same heat.
Heater or cooler playing up?
One call, a straight answer. Or text a photo of the unit.