Heat Cool Today

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Ducted heating repairs, usually the same day.

Heater not firing, blowing cold, cutting out, or making a noise it never made before. We have fixed gas ducted heaters across the outer east for over twenty years and carry the parts that fail most, so the first visit is usually the fix.

Call 0421 830 037Or book a call-out

A ducted heating unit and insulated ducting installed under a house
  • Google4.980 reviews
  • Same-daycall-outs, six days a week
  • 20+ yearson heating and cooling in the east
  • Licensedplumbing, air conditioning, Victorian Energy Upgrades installer

What we fix

  • Not firing or not starting
  • Blowing cold air
  • Cutting out after a few minutes
  • Fan running but no heat
  • Thermostat and controller faults
  • Error codes and flashing lights
  • Noisy fan or rattling ducts
  • Smell of gas, which is a same-day priority

Systems

Brivis, Braemar, Bonaire, Rinnai, Lennox, Vulcan, Pyrox and the older units most people in Boronia and Bayswater still run.

Related

How a call-out works

Three steps. No forms to fill in on the day, no waiting for a quote in the post.

  1. Call

    Call or text a photo

    Ring 0421 830 037, or text a photo of the unit and your suburb.

  2. Today

    We come today

    Most call-outs are the same day. You get a time, and a text when we are on the way.

  3. Done

    Fixed, or a straight quote

    Common faults are fixed on the spot. If a part has to be ordered or the unit should be replaced, you get a price before any work.

Really happy with the whole experience. Brad was easy to deal with from the beginning, arrived on time and completed the heater installation without any fuss. They took the time to explain how everything worked and cleaned up properly before they left. The new heater is working really well and the house warms up much faster than before. The price was reasonable and there were no unexpected surprises. I would definitely use them again and have no hesitation recommending them to anyone needing a new heater installed.

Leon Liua month ago on Google

Brad is a great guy. He’s always punctual, honest and knows his products. Always recommend him for heating & cooling.

W Muraleetharan2 months ago on Google

Brad was able to help us at short notice and fix our ducted heating. I strongly recommend his services.

Richard Southey2 months ago on Google

$5,530

off swapping a gas ducted heater for reverse cycle.

The Victorian Energy Upgrades discount, applied on the invoice. Heat Cool Today is the accredited installer, so there is no paperwork for you and no middleman.

See if your heater qualifies

Victorian Energy Upgrades rebateM8 accredited installer

Where we work

Mooroolbark, Boronia, Bayswater, Kilsyth, Croydon, Ringwood, Lilydale, Ferntree Gully, Wantirna, Chirnside Park, Montrose, The Basin, Rowville, Knoxfield, and the streets between them. All suburbs.

Questions people ask

Why is my ducted heater blowing cold air?

A ducted heater blowing cold air usually means the burner is not lighting while the fan still runs. The common causes are a failed igniter, a dirty flame sensor, a faulty gas valve or a thermostat fault. We carry igniters and flame sensors, so most of these are fixed on the first visit.

How quickly can you come out?

Call before midday and we are usually there the same day across Melbourne's east. Later calls are the next morning. You get a time, and a text when we are on the way.

Do you repair old ducted heaters?

Yes. We regularly repair units twenty to thirty years old, including Brivis and Braemar models that are no longer sold. If a part is no longer made, we tell you, and give you a price for a replacement unit so you can decide.

How much does a ducted heating repair cost?

Most repairs are a call-out plus a part. A thermostat, igniter or flame sensor is a small job. A gas valve, fan motor or circuit board costs more and is quoted before it is fitted. You always get the price before the work.

Is a gas smell an emergency?

Yes. Turn the heater off at the controller, open some windows, and call 0421 830 037. A gas smell is a same-day priority. If the smell is strong, leave the house and call the gas emergency line on 132 771 first.

Should I repair or replace a gas ducted heater?

If the unit is under fifteen years old and the fault is a single part, repair it. If it is older, has failed twice in two seasons, or the heat exchanger is cracked, a replacement is usually the better money. In Victoria the Victorian Energy Upgrades discount of up to $5,530 for swapping a gas ducted heater to reverse cycle changes that maths, and Heat Cool Today is the accredited installer.

Heater or cooler playing up?

One call, a straight answer. Or text a photo of the unit.

Call 0421 830 037Book a call-out