Heater or cooler stopped? Call now.
It is in the name. Call 0421 830 037 and you get a straight answer on whether we can be there today. Most of the time, across Melbourne's east, the answer is yes.
4.980 reviews- Same-daycall-outs, six days a week
- 20+ yearson heating and cooling in the east
- Licensedplumbing, air conditioning, Victorian Energy Upgrades installer
What we fix
- Ducted heater not firing in winter
- Evaporative cooler dead on a hot day
- Split system not cooling or not heating
- Gas smell from the heater
- Water leaking from a unit
- Units cutting out or tripping power
- Carbon monoxide alarm sounding
- Anything that cannot wait until next week
Systems
Every system Heat Cool Today installs and services: gas ducted heating, evaporative cooling, split systems and ducted refrigerated.
Related
How a call-out works
Three steps. No forms to fill in on the day, no waiting for a quote in the post.
- Call
Call or text a photo
Ring 0421 830 037, or text a photo of the unit and your suburb.
- Today
We come today
Most call-outs are the same day. You get a time, and a text when we are on the way.
- Done
Fixed, or a straight quote
Common faults are fixed on the spot. If a part has to be ordered or the unit should be replaced, you get a price before any work.
From Google reviews
Appreciate the quick turnaround time to respond to our enquiries and giving us a reasonably priced quote. Brad was very responsive and courteous.
Brad responded quickly and helped sort out the evaporative cooler. Would use him again.
Brad and his Team did a great job. Quick, professional and quality work. Highly recommended them.
Where we work
Mooroolbark, Boronia, Bayswater, Kilsyth, Croydon, Ringwood, Lilydale, Ferntree Gully, Wantirna, Chirnside Park, Montrose, The Basin, Rowville, Knoxfield, and the streets between them. All suburbs.
Questions people ask
How fast can you get here?
Call before midday and the usual answer is today. We work across Melbourne's east, so Boronia, Bayswater, Croydon, Lilydale and Mooroolbark are all close. You get a time, and a text when we are on the way.
Do you charge more for a same-day call-out?
No. The call-out fee is the same whether it is today or next week.
What should I do while I wait?
For a gas smell, turn the heater off and open windows. For a cooler dripping through the ceiling, turn it off at the wall and put a bucket under the leak. For a split system tripping the power, leave it off. Everything else, leave it as it is so the fault can be seen.
Do you work weekends?
Saturdays, yes. Sundays by arrangement for genuine emergencies.
Can you fix it on the spot?
Most of the time. We carry thermostats, igniters, flame sensors, capacitors, pumps, floats and belts. If the part has to be ordered you get a price on the spot and a date for the return visit.
Can I text instead of calling?
Yes. Text a photo of the unit and your suburb to 0421 830 037. We reply between jobs.
Heater or cooler playing up?
One call, a straight answer. Or text a photo of the unit.